Refund & Cancellation Policy
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1. Cancellation Policy
You may cancel your project at any stage by providing written notice via email. Work completed up to the point of cancellation will be billed accordingly based on milestones delivered.
2. Refund Eligibility
Refunds are applicable only if we fail to deliver the agreed-upon services within the specified timeline, excluding delays caused by client-side dependencies. Refund requests must be raised within 7 days of the issue.
3. Non-Refundable Services
Domain registration, third-party licenses, hosting fees, and completed milestone payments are non-refundable. Custom development work that has been approved by the client is also non-refundable.
4. Refund Process
Approved refunds will be processed within 7–10 business days to the original payment method. Partial refunds may be issued based on the percentage of work completed.
5. Dispute Resolution
In case of disputes, both parties agree to attempt resolution through direct communication before pursuing any legal action. All disputes shall be governed by the laws of India.
6. Contact
For refund or cancellation requests, email us at contact@nextawebsolution.com or call +91 7500-4300-91.