Skip to content
Nexta Web Solution
Digital marketing & SEO

WhatsApp marketing that customers open, and that does not get your number banned

Offers, reminders and follow-ups sent through Meta's official WhatsApp Business Platform to people who asked to hear from you. Measured on replies and orders, not 'messages sent'.

  • One-time setup plus a monthly management fee, quoted in writing within 24 hours of a free call.
  • A real person on WhatsApp within 15 minutes, Mon–Sat 10 am–7 pm IST, in Bengali, Hindi or English.
  • You own the work. Code, files, accounts and data stay in your name, with an NDA on request.

Updated by the Nexta Web Solution team

Free consultation

Get a price for WhatsApp marketing

Free call, then a fixed quote on WhatsApp. No obligation.

  • 5+ years experience
  • 10,000+ clients
  • MSME registered
  • ISO certified
  • PCI DSS certified
  • NIXI accredited

A Nexta project advisor replies within 15 minutes, Mon–Sat 10 am–7 pm IST. Outside these hours, by 10:30 am the next working day.

We use your name and number only to reply about your enquiry. See our Privacy Policy to withdraw consent or raise a complaint.

Thanks, . Your reference is .

Four quick taps help us send the right price.

Got it. Reference .

Reply within 15 minutes, Mon–Sat 10 am–7 pm IST.

Chat on WhatsApp now

  • 5+ years experience · 10,000+ clients

    Businesses in India, the UK, the Gulf and beyond

  • MSME · ISO · PCI DSS · NIXI

    Registered, certified and accredited. See details

  • Registered Pvt Ltd company

    CIN U62099WB2024PTC267968 · 2 offices in Hooghly

  • A real person on WhatsApp

    Reply within 15 minutes in office hours

WhatsApp marketing at Nexta, in short

Our WhatsApp marketing services run campaigns on Meta's official WhatsApp Business Platform for Indian and overseas businesses. We set up the account, collect proper opt-ins, get message templates approved, connect your catalog, run click-to-WhatsApp ads and build follow-up journeys like reorder reminders and abandoned carts. Setup and monthly management are quoted in writing within 24 hours; Meta's per-message charges are billed at cost. Most accounts go live in one to two weeks.

A smartphone with app icons on its home screen
PricingFixed quote in 24 hours
5+ years · 10,000+ clients

Why WhatsApp campaigns fail for most businesses

“Our number got banned after one bulk send”

A vendor sold you software that blasts thousands of messages from a normal WhatsApp number. Within days the number was blocked, along with every customer chat on it.

“Broadcasts only reach a few people”

WhatsApp Business app broadcasts only deliver to people who have saved your number, so most of your customer list never sees the Durga Puja offer.

“Customers block us when we send offers”

Daily discount messages with no reason to read them. Blocks and reports pile up, and you do not know that this is hurting your account quality.

“We have no idea what worked”

Nobody can tell you how many people read the message, tapped the button or bought something. It is all 'sent successfully'.

“The per-message rate looked cheap, then the bill arrived”

A low headline rate that hid platform fees, setup charges and GST. Nobody explained that Meta sets its own per-message charges, which differ for marketing and utility messages.

“Every enquiry from ads lands on one staff phone”

Click-to-WhatsApp ads bring chats, but they sit on one person's mobile, get missed after 7 pm and are lost when that person leaves.

What our WhatsApp marketing services include

Official WhatsApp Business Platform setup

We set up your account through Meta, verify the business in Meta Business Suite, register the display name and connect a team inbox so several staff can reply from one number.

Opt-in collection that holds up

Checkout tick-boxes, website widgets, QR codes at the counter and lead forms that clearly say your business will message them on WhatsApp. Opt-outs are honoured automatically.

Template writing and approval

Marketing, utility and authentication templates written to pass Meta review, in English, Bengali or Hindi, with buttons, images and personalised fields like name and order number.

Segmented campaigns

Lists split by what people bought, where they live and when they last ordered. A school sends fee reminders to parents, a store sends winter stock to past jacket buyers, not everyone.

Click-to-WhatsApp ads

Facebook and Instagram ads that open a chat instead of a form. Chats arriving from these ads get a free entry window from Meta, which makes follow-up cheaper.

Catalog and payments

Products listed in a WhatsApp catalog, with links to your Shopify or WooCommerce store or UPI and Razorpay payment links, so a customer can go from chat to paid order.

Follow-up journeys

Abandoned cart nudges, reorder reminders for medicines or pet food, appointment confirmations, review requests after delivery. Set once, then they run on their own.

Quality and results tracking

We watch your quality rating and messaging limits, and report read rates, button taps, replies and orders tied back to each campaign.

Going live, step by step

  1. 1Days 1-3

    Audit and plan

    We look at your current WhatsApp use, contact sources and consent, then plan campaigns around your sales calendar.

  2. 2Week 1

    Account and platform setup

    Meta business verification, number registration, team inbox and catalog. Verification time depends on Meta.

  3. 3Week 1-2

    Opt-in flows and list clean-up

    We add opt-in points to your website, shop and forms, and set aside old contacts who never agreed to messages.

  4. 4Week 2

    Templates and first campaign

    Templates go to Meta for approval, then a small test send before the full campaign.

  5. 5Monthly

    Monthly campaigns and journeys

    We run planned campaigns, add automated journeys and adjust based on what customers respond to.

What you get

  • WhatsApp Business Platform account under your own Meta Business Manager
  • Verified business and approved display name (subject to Meta)
  • Shared team inbox with logins for your staff
  • Opt-in forms, QR codes and website widget
  • Approved message templates in your chosen languages
  • Product catalog connected to the account
  • Segmented contact lists with opt-in records
  • Automated journeys for carts, reminders and reviews
  • Monthly report on reads, replies, clicks and orders

Pricing

Fixed quote within 24 hours

One-time setup plus a monthly management fee, quoted in writing within 24 hours of a free call. Meta charges per delivered template message at rates it sets by category and country; those charges, any platform subscription and ad spend are billed to you at cost, with no markup hidden in a 'per message' price.

Get my quote Book a free call

Every price shows GST and the total. Nothing is added after you enquire.

Why we only use the official platform

Official platform only

We do not use modified WhatsApp apps, browser bots or grey-market bulk senders. Those break WhatsApp's terms, and Meta can limit or remove a business's access. Your number is too valuable to gamble with.

Opt-in is the first job, not an afterthought

Meta's policy requires that people give you their number and agree to receive messages from your business. We build that permission into every form and keep records, so you can show where each contact came from.

You own the account and the data

The WhatsApp account, number and contact lists sit in your Meta Business Manager. If you leave us, nothing is held back.

Marketing and bots, kept separate and joined up

This page is about campaigns. If you also need a chatbot for order status or bookings, our WhatsApp bot team builds it on the same account, so customers see one conversation.

Is this right for you?

A good fit if

  • Retail, e-commerce and D2C brands with repeat customers
  • Clinics, salons, gyms and schools that send reminders and offers
  • Businesses running Facebook or Instagram ads that want chats instead of form fills
  • Companies serving customers in India and the Gulf, where WhatsApp is the main channel

Probably not the right fit if

  • You want to message bought or scraped number lists
  • You need to send hundreds of thousands of messages on day one; Meta raises limits gradually based on quality
  • You only want a chatbot, with no campaigns (see WhatsApp bot development)

WhatsApp marketing: frequently asked questions

Something else? Call +91 7500-4300-91 or WhatsApp us.

There are three parts: our setup and monthly management fee, Meta's charges per delivered template message, and any platform subscription or ad spend. We quote our fee in writing within 24 hours of a call and pass Meta's charges through at cost. Marketing templates are the category Meta always bills, so we plan sends carefully.

Bans usually come from unofficial bulk tools or from messaging people who never agreed to hear from you. On the official platform, Meta watches blocks and reports and may limit sending if quality drops. We use only opted-in lists, relevant messages and sensible frequency, and we monitor your quality rating every week.

Only the contacts who agreed to receive messages from your business. Many businesses have numbers from bills or enquiries but no clear opt-in. We help you collect fresh consent through receipts, website pop-ups, QR codes and a one-time SMS or email asking customers to join.

The free app suits one or two people replying manually, and its broadcasts reach only contacts who saved your number. The Business Platform (often called the API) supports a shared team inbox, approved templates to opted-in contacts, automation, catalog links and reporting. Marketing at any real volume needs the platform.

Usually one to two weeks. Business verification and template approval are done by Meta, so timing can vary. We start preparing templates and opt-in flows in parallel so the first campaign can go out soon after approval.

Yes, through our WhatsApp bot development service: menus, order tracking, bookings and payments. This page covers marketing campaigns and journeys. Both can run on the same number, and many clients start with campaigns and add a bot once chat volume grows.

Each campaign is tracked for delivery, reads, button taps and replies, and links carry UTM tags so GA4 or your store can show orders. You get a monthly report comparing campaigns, so you can see which offers and timings work for your customers.

Yes. We run campaigns for clients in the Gulf, UK, Australia and North America. Meta's rates differ by the recipient's country and local privacy laws differ too, so we plan consent and templates for each market and can quote in USD, GBP or AED. Calls and campaign reviews can be scheduled around Gulf or UK working hours.

Sources: WhatsApp Business Messaging Policy · Meta for Developers: Getting opt-in for WhatsApp · Meta for Developers: WhatsApp Business Platform pricing

Related services

WhatsApp bot development

A bot that answers order status, bookings and payments from your own data, passes the chat to a person when it should, and runs on a number you own.

Read more

Lead generation

Cheap leads are easy to buy and expensive to call. We build the whole path from ad to salesperson, filter out junk on the way, and report on enquiries that turned into conversations.

Read more

Social media marketing

Social media marketing services plan, create and run your Instagram, Facebook and LinkedIn so they bring enquiries, not just likes.

Read more

E-commerce website development

Shopify and WooCommerce stores with UPI, COD, shipping and GST invoices.

Read more

Digital marketing & SEO

Search, ads, social, WhatsApp, content and design, run by one team that also builds the websites and apps the traffic lands on.

Read more

WhatsApp marketing for businesses in Hooghly, Kolkata and worldwide

We are based in Hooghly, with offices in Ramanathpur and near the LIC Office in Chanditala. We work with businesses in Chanditala, Serampore, Chinsurah, Chandannagar, Uttarpara, Arambagh, Howrah, Kolkata and the rest of West Bengal, and we are happy to meet at our office or yours.

Talk to us in Bengali, Hindi or English, on WhatsApp or at our office.

Our Hooghly and Kolkata page

Head office

Ramanathpur, Hooghly

Plot No-229, Ramanathpur
Hooghly, West Bengal 712704
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

Branch office

Chanditala, Hooghly

Near LIC Office, Chanditala
Hooghly, West Bengal 712702
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

Talk to us about WhatsApp marketing

Tell us what you need in two minutes. Reply within 15 minutes, Mon–Sat 10 am–7 pm IST.

Get a quote Book a call