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Nexta Web Solution
Server management & security

Onsite IT support and system administration for offices that need a regular hand

A system administrator visits your office on a schedule, fixes the network, PCs, server and printers properly, and writes down what was done. Between visits we help remotely, so you are not waiting for the next trip for every small problem.

  • Monthly plans are priced by the number of devices and the visit frequency; single visits are charged per visit.
  • A real person on WhatsApp within 15 minutes, Mon–Sat 10 am–7 pm IST, in Bengali, Hindi or English.
  • You own the work. Code, files, accounts and data stay in your name, with an NDA on request.

Updated by the Nexta Web Solution team

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Get a price for on-site system administration

Free call, then a fixed quote on WhatsApp. No obligation.

  • 5+ years experience
  • 10,000+ clients
  • MSME registered
  • ISO certified
  • PCI DSS certified
  • NIXI accredited

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  • 5+ years experience · 10,000+ clients

    Businesses in India, the UK, the Gulf and beyond

  • MSME · ISO · PCI DSS · NIXI

    Registered, certified and accredited. See details

  • Registered Pvt Ltd company

    CIN U62099WB2024PTC267968 · 2 offices in Hooghly

  • A real person on WhatsApp

    Reply within 15 minutes in office hours

On-site system administration at Nexta, in short

Onsite IT support means a system administrator comes to your office to look after the network, computers, local server, printers and CCTV recorder. Nexta offers scheduled visits plus remote help in between, for offices in the Hooghly district and in Kolkata and Howrah by appointment. Each plan includes a network map, asset register and password handover. It is priced as a monthly plan or per visit, quoted in writing within 24 hours.

Two people working on laptops at a table in a sunlit office
PricingFixed quote in 24 hours
5+ years · 10,000+ clients

Sound familiar?

“"The Wi-Fi drops every afternoon"”

Billing PCs lose their Tally connection, the card machine goes offline and staff hotspot from their phones. Someone restarted the router twice and called it fixed.

“"The computer guy fixes one thing and breaks another"”

Every visit is a fresh start because nothing is written down. Nobody knows which cable goes where or why a setting was changed last time.

“"Nobody knows the router password"”

Or the NVR password, or the admin login of the server. The person who set them up left, and the internet provider says the router belongs to you.

“"The CCTV stopped recording and we found out after a theft"”

The hard disk in the recorder failed months ago. The live view still worked, so nobody noticed.

“"We cannot afford a full-time IT person"”

Twelve computers and one server do not justify a salary, but they do need someone who knows the setup and comes when booked.

What our onsite IT support covers

Network and Wi-Fi that stays up

We survey the office, place access points where coverage is weak, separate guest and staff Wi-Fi, and give billing and card machines a stable wired connection where possible. Where you have two internet lines, we configure failover so a broadband outage does not stop work.

PCs and laptops kept in order

Windows updates, antivirus status, disk health, user accounts and shared folders are checked on every visit. New staff get a ready machine; leaving staff lose access the same day.

Local server and backups

Many offices keep Tally, files or an ERP on a local Windows server or NAS. We maintain it, check the RAID and UPS, and make sure an off-site backup runs and can be restored.

Printers, scanners and shared devices

Network printers get fixed IP addresses and correct drivers on every PC, so printing works from all desks. Scanners save to the right shared folder instead of someone's desktop.

CCTV and NVR basics

We check that recorders are actually recording, set retention, change default passwords, update firmware and set up remote viewing safely. Camera installation and wiring are coordinated with your CCTV vendor.

Records you keep

A network diagram, an asset register with warranty dates, and all passwords handed over in a password manager you control. If you ever change provider, the next person can start straight away.

Remote help between visits

Most small problems are fixed over a remote session the same day you message us on WhatsApp. Visits are kept for cabling, hardware and anything that needs hands on site, which keeps your plan affordable and the visits useful.

How we start working with your office

  1. 1Day 1

    Free call

    We understand your office size, devices and the problems that keep coming back, confirm whether we can cover your location, and quote within 24 hours.

  2. 2Week 1

    First visit and audit

    A longer first visit to map the network, list every device, note risks and fix urgent issues.

  3. 3Week 1-2

    Fix list and plan

    You get a ranked list of fixes with any hardware costs shown separately, and you approve what we do.

  4. 4Ongoing

    Scheduled visits

    Visits follow the agreed frequency, with a checklist each time and a short written note of what was done.

  5. 5Quarterly

    Quarterly review

    Every few months we review incidents, ageing hardware and upcoming renewals so there are fewer surprises.

What you get

  • Network diagram of your office, kept up to date
  • Asset register of PCs, laptops, printers, routers and recorders with warranty dates
  • All admin passwords handed over in a password manager you own
  • Visit report after every visit, sent on WhatsApp or email
  • Backup check with a recorded test restore of your local server or NAS
  • Staff joiner and leaver checklist
  • Hardware recommendations with transparent costs, purchased only with your approval
  • Remote support between visits during office hours

Pricing

Fixed quote within 24 hours

Monthly plans are priced by the number of devices and the visit frequency; single visits are charged per visit. Both are quoted in writing within 24 hours of a free call. Hardware, cables, parts and software licences are extra and only bought with your approval. A new office network or a one-off clean-up of a messy setup is quoted separately as a fixed project, after which you can move to a monthly plan or simply call us when needed.

Get my quote Book a free call

Every price shows GST and the total. Nothing is added after you enquire.

Why offices keep us on

Written records, every time

Most office IT problems repeat because nothing was recorded. We keep a diagram, an asset list and visit notes, and they belong to you.

Server people, not only PC repair

Nexta runs its own hosting brand, TPHOST, so the person looking after your office server and network also understands backups, security and the website side.

No pushy hardware sales

We fix and reuse what you have where it makes sense. When something needs replacing, we tell you why and show the cost separately, and you can buy it wherever you like.

Your language

We explain problems to your staff in Bengali, Hindi or English, without jargon, so they know what to do the next time the printer acts up.

Is this right for you?

A good fit if

  • Offices, clinics, schools, CA firms and shops with roughly 5 to 50 computers
  • Businesses with a local server, NAS or Tally setup that nobody really manages
  • Owners who want one accountable person for network, PCs, printers and CCTV
  • Branches where head office staff cannot visit often

Probably not the right fit if

  • Locations we cannot reach regularly: we will tell you honestly on the first call
  • Emergency hardware repair of a single home PC
  • Large sites needing a full-time engineer on the premises every day

On-site system administration: frequently asked questions

Something else? Call +91 7500-4300-91 or WhatsApp us.

It includes regular visits by a system administrator to look after your office network, Wi-Fi, PCs and laptops, local server or NAS, printers, scanners and CCTV recorder. With Nexta it also includes remote help between visits, a network diagram, an asset register and a proper password handover, so you are never dependent on one person's memory.

We serve offices in the Hooghly district, and Kolkata and Howrah by appointment. Coverage depends on distance and visit frequency, so we confirm on the first call whether we can visit you regularly. Remote support works from anywhere.

We price monthly plans by the number of devices and how often you want visits, and single visits per visit. You receive a fixed written quote within 24 hours of a free call. Hardware and licences are never hidden in the plan; they are shown separately and bought only with your approval.

Partly. A typical computer AMC covers hardware repairs on listed machines. Our plan is broader: network, server, backups, printers, CCTV basics, user accounts and documentation. We do not include free spare parts, which keeps the price honest, and we tell you openly what each repair would cost.

Message us on WhatsApp. In office hours we reply within 15 minutes and fix most issues through a remote session. If it needs hands on site, we book an extra visit as early as we can and tell you when to expect us.

Yes. We plan the cabling, router, switches and Wi-Fi access points, specify the hardware with costs, coordinate with your electrician and internet provider, configure everything and hand over the diagram and passwords. For a new office the set-up is quoted as a one-time project.

We handle the system side: the recorder, storage, retention, passwords, firmware, network and remote viewing on phones. Physical camera mounting and wiring are done with your CCTV vendor or one we coordinate, because that work needs a dedicated installation crew.

Yes. Many clients keep their local hardware shop for purchases and warranty claims. We take care of configuration, the network, the server and documentation, and talk to the vendor directly when a part needs replacing.

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Hooghly & Kolkata

Our two offices in Hooghly and the towns we serve.

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On-site system administration for businesses in Hooghly, Kolkata and worldwide

We are based in Hooghly, with offices in Ramanathpur and near the LIC Office in Chanditala. We work with businesses in Chanditala, Serampore, Chinsurah, Chandannagar, Uttarpara, Arambagh, Howrah, Kolkata and the rest of West Bengal, and we are happy to meet at our office or yours.

Talk to us in Bengali, Hindi or English, on WhatsApp or at our office.

Our Hooghly and Kolkata page

Head office

Ramanathpur, Hooghly

Plot No-229, Ramanathpur
Hooghly, West Bengal 712704
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

Branch office

Chanditala, Hooghly

Near LIC Office, Chanditala
Hooghly, West Bengal 712702
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

Talk to us about on-site system administration

Tell us what you need in two minutes. Reply within 15 minutes, Mon–Sat 10 am–7 pm IST.

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