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Nexta Web Solution
Software development & IT

IT infrastructure management for offices that do not have an IT team

We look after the servers, network, backups, user accounts, licences and laptops your business runs on, write everything down, and answer to a written service level. If we ever part ways, the next person gets the full picture on day one.

  • IT infrastructure management is a monthly plan priced by the number of users, devices and servers, plus a one-time onboarding fee for the audit and clean-up.
  • A real person on WhatsApp within 15 minutes, Mon–Sat 10 am–7 pm IST, in Bengali, Hindi or English.
  • You own the work. Code, files, accounts and data stay in your name, with an NDA on request.

Updated by the Nexta Web Solution team

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Get a price for IT infrastructure management

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  • 5+ years experience
  • 10,000+ clients
  • MSME registered
  • ISO certified
  • PCI DSS certified
  • NIXI accredited

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  • 5+ years experience · 10,000+ clients

    Businesses in India, the UK, the Gulf and beyond

  • MSME · ISO · PCI DSS · NIXI

    Registered, certified and accredited. See details

  • Registered Pvt Ltd company

    CIN U62099WB2024PTC267968 · 2 offices in Hooghly

  • A real person on WhatsApp

    Reply within 15 minutes in office hours

IT infrastructure management at Nexta, in short

IT infrastructure management services mean an outside team runs your business IT day to day: servers and NAS, office network and Wi-Fi, backups, Microsoft 365 or Google Workspace users, software licences, laptops and desktops, and the documentation behind them. Nexta does this for small and mid-sized offices in India and abroad, mostly remotely with planned visits where needed. It is priced monthly by users and devices, with a fixed quote within 24 hours. Onboarding takes two to four weeks.

Blue network cables plugged into the ports of an office network switch
PricingFixed quote in 24 hours
5+ years · 10,000+ clients

Where small office IT usually goes wrong

“"Our IT person left and took the passwords with him"”

Nobody knows the router login, the domain is registered in his personal email, and the Tally server admin password is a mystery. Everything works, until it does not.

“"We think we have backups"”

There is a hard disk on the server that someone copies to, sometimes. Nobody has ever tried restoring from it, and it sits in the same room as the server.

“"The internet goes down and the whole office stops"”

Billing, GST filing and WhatsApp orders all depend on one broadband line and a cheap router that needs restarting every day.

“"We pay for licences nobody uses"”

Microsoft 365 and antivirus renewals arrive every year for staff who left long ago, while new joiners share one login.

“"The local computer shop only comes when something breaks"”

They fix the immediate problem and leave. Nobody looks at patches, warranty dates or why the same PC keeps failing.

What our IT infrastructure management services cover

Servers, NAS and the Tally box

We manage your on-premise Windows or Linux servers and NAS devices such as Synology: updates, disk health, user shares and permissions. The machine running Tally or your ERP gets particular care, because the whole accounts team stops when it does.

Office network and internet

Router and firewall configuration (MikroTik, Fortinet, Sophos or similar), separate Wi-Fi for guests, and a second internet line with automatic failover where it makes sense. Switch and cabling layouts are mapped and labelled.

Backups you have actually restored

A 3-2-1 style setup: a local copy for quick recovery, an off-site or cloud copy, and one that ransomware cannot reach. We run test restores on a schedule and report the results.

Users, email and access

Joiners and leavers handled the same day in Microsoft 365, Google Workspace and line-of-business apps. Shared passwords move into a company password manager such as Bitwarden, and multi-factor login is switched on.

Laptops, desktops and patching

Every machine is enrolled in a remote management tool so Windows updates, antivirus status and disk health are visible in one place. Remote help reaches staff in minutes without them hunting for an AnyDesk code.

Licences, renewals and assets

An asset register (Snipe-IT or a shared sheet) lists every device, licence, domain, SSL certificate and digital signature token with owner and expiry date. You get reminders before things lapse, not after.

Documentation that outlives us

Network diagrams, admin credentials in a vault you control, vendor contacts and step-by-step runbooks. Written so a new IT person or another provider could take over without calling us.

How onboarding works

  1. 1Week 1

    Discovery visit or remote audit

    We list every device, account, licence and service you rely on, and note what is risky, undocumented or about to expire.

  2. 2Week 1-2

    Take back control

    Admin passwords are reset and stored in your vault, domains and accounts are moved into company ownership, and old staff access is removed.

  3. 3Week 2-3

    Fix the urgent gaps

    Backups, patching and endpoint protection are set up first, because those are what stop a bad day turning into a lost month.

  4. 4Week 3-4

    Monitoring and documentation

    Devices are enrolled in monitoring, the asset register and runbooks are written, and you receive the first infrastructure report.

  5. 5Ongoing

    Monthly run and review

    Day-to-day support, patching, restore tests and renewals continue on schedule, with a short monthly report and a quarterly review call.

What you get

  • Infrastructure audit with a prioritised risk list
  • Asset register of devices, licences, domains and certificates
  • Network diagram and IP plan
  • Admin credentials in a password vault owned by your company
  • Backup plan with scheduled, documented restore tests
  • Joiner and leaver checklist, applied every time
  • Monthly report: tickets, patches, backups, renewals due
  • Written service levels for response by priority
  • Runbooks for common tasks and emergencies

Pricing

Fixed quote within 24 hours

IT infrastructure management is a monthly plan priced by the number of users, devices and servers, plus a one-time onboarding fee for the audit and clean-up. Once we have a device and user count from a free call, a fixed written quote follows within 24 hours. Hardware, software licences and cloud backup storage are billed at cost, with no hidden markup.

Get my quote Book a free call

Every price shows GST and the total. Nothing is added after you enquire.

Why owners stay with us

Everything is written down and yours

Passwords, diagrams and runbooks sit in accounts your company owns. We would rather you could fire us easily than feel trapped, and that keeps us honest.

Server work by people who run servers

Our own hosting brand, TPHOST, runs shared hosting and Indian VPS servers, so Linux, Windows Server, backups and security patching are daily work for us, not occasional jobs.

Backups proven by restoring

A backup that has never been restored is only a hope. Test restores are part of the monthly routine, and the report says what was restored and how long it took.

Plain language, no lock-in contracts

Reports are written for the business owner, not for engineers. Contracts are monthly after onboarding, with a clear notice period and a full handover if you leave.

Is this right for you?

A good fit if

  • Offices with roughly 5 to 100 staff and no full-time IT person
  • Businesses whose single IT person needs backup and documentation
  • CA firms, clinics, schools, traders and factories in Hooghly, Kolkata and beyond that depend on a local server
  • Companies with branches that need the same setup and policies everywhere

Probably not the right fit if

  • Large enterprises needing a 24x7 staffed NOC across many sites
  • One-off repair of a single laptop; a local service centre is better value
  • Offices wanting IT run without any written policies or password changes

IT infrastructure management: frequently asked questions

Something else? Call +91 7500-4300-91 or WhatsApp us.

They include the day-to-day running of your business IT: servers and storage, office network and internet, backups and restore tests, email and user accounts, laptop and desktop patching, licences and renewals, and documentation. Support requests from staff are handled remotely, with visits arranged where hands-on work is needed. You get a monthly report and a written service level.

It is a monthly fee based on how many users, computers and servers you have, plus a one-time onboarding fee for the initial audit and clean-up. A small office with one server costs far less than a multi-branch company. After a free call we send a fixed written quote within 24 hours. Hardware, licences and cloud storage are billed at cost.

It overlaps, but goes further. A typical computer AMC covers repairs when something breaks. Infrastructure management is preventive: patching, monitoring, backups, access control, renewals and documentation, so fewer things break in the first place. If you mainly need someone to come to the office for hardware, see our on-site system administration service.

Most work is done remotely, which is faster and cheaper for you. For tasks that need hands, such as cabling, new hardware or a dead server, we visit by appointment in Hooghly, Kolkata and Howrah, or coordinate with a trusted local technician elsewhere. Visit terms are written into your plan so there are no surprises.

We isolate affected machines, check which backups are clean, and restore from the copy that ransomware could not reach. Because restores are tested regularly, we know how long recovery takes before an incident, not during one. We also help you report the incident to CERT-In where required and fix how the attacker got in.

Response times are agreed in writing by priority: a server down or the whole office offline gets the fastest response, a single user's printer issue gets a normal one. During office hours, Monday to Saturday 10 am to 7 pm IST, you can reach us on WhatsApp and expect a reply within 15 minutes. After-hours cover can be added to your plan.

Yes, and it often works well. We act as backup and senior support for your IT person: documentation, server and network work, security, and cover during leave. They handle desk-side requests; we handle the deeper work and make sure nothing depends on one person's memory.

Yes, for small offices in the UK, the Gulf, Australia and North America, mostly remotely through Microsoft 365, Google Workspace, remote management tools and cloud backups. Hands-on tasks are done with a local technician we brief and supervise. Quotes are available in USD, GBP or AED.

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Server management & security

We run our own hosting brand, TPHOST, so servers are daily work for us, not a side service.

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IT infrastructure management for businesses in Hooghly, Kolkata and worldwide

We are based in Hooghly, with offices in Ramanathpur and near the LIC Office in Chanditala. We work with businesses in Chanditala, Serampore, Chinsurah, Chandannagar, Uttarpara, Arambagh, Howrah, Kolkata and the rest of West Bengal, and we are happy to meet at our office or yours.

Talk to us in Bengali, Hindi or English, on WhatsApp or at our office.

Our Hooghly and Kolkata page

Head office

Ramanathpur, Hooghly

Plot No-229, Ramanathpur
Hooghly, West Bengal 712704
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

Branch office

Chanditala, Hooghly

Near LIC Office, Chanditala
Hooghly, West Bengal 712702
India

Mon–Sat, 10:00 AM – 7:00 PM IST

Directions

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